Dolphin Discovery Arrives to Cayman Islands in the Western Caribbean

The Cayman Islands, a separate British Overseas Territory, are located in the centre of the Caribbean south of Cuba and west of Jamaica. Grand Cayman is considered the most important island of the country, widely known due to its vast underwater universe surrounded by crystal clear waters that enclose the second largest barrier reef in the world, also part of Mexican shores. George Town, capital of the Cayman Islands, is one of the most significant financial centres of the world, as it holds the most important banks of Europe and America. The city is also one of the most exclusive tourism destinations of the Caribbean, with more than 2, 500, 000 cruise ship visitors during the last year.

Dolphin Discovery started building the new dolphinarium in this piece of paradise, at the beginning of spring of this year. The construction process lasted 8 months, beating all records. With a $10,000,000 USD investment, land infrastructure facilities -such as parking lot, boutique, restaurant, dress rooms, restrooms, showers, training rooms, freezing chambers, fish preparation and store rooms, trainers area and administrative offices- were built over an area of more than 5, 000 m2. Moreover, the dolphins are located in a 4, 500 m2 - 5 meters depth lagoon with an overall capacity of 2.5 million water liters.

Good Luck for Dolphin Discovery Grand Cayman and welcome to the World’s Largest Dolphins Family!

Visiti: www.dolphindiscovery.com
eMail: info@dolphindiscovery.com

About Dolphin Discovery

Dolphin Discovery, born in the year 1994 in Cancun, highlights again its world leadership as the #1 company in swim-with-dolphins programs, hosting more than 400,000 visitors during the last year. Dolphin Discovery offers experiences of a lifetime by a close interaction with beautiful dolphins that are under human care and live in one of the seven dolphinariums.

The best Gift ever: dolphin’s friendship

By Ana Rojas

I just want to share one of the most beautiful experiences we have in Dolphin Discovery at Puerto Aventuras (Riviera Maya).

My mom an myself did the Sea Life Discovery Plus Program which is itself a great package for those marine animal lovers!, however, what I would like to share with you is the impact caused to my mom which made this experience absolutely unique.

My mom lives in a city and is not used to be in contact with natural things so often so this was a surprise for her. Just to see her face while she was in the water with each type of creatures was the best “Thanks” I could have back. She was sooooo happy and thrilled to discover a completely different world full of peace, safety, fun and beautiful animals. Touch them, pet them, play with them and even kiss them was a gift for her and she did not wanted to leave the water at all…. Her DVD is her treasure and she never misses an opportunity to share it with any one at home.

I am really glad to know that we had the opportunity to do this extraordinary activity! Thanks a lot for such a great moment!

# 1 Family of Dolphins in the world launched a guarantee

You will never find this type of guarantee in any other dolphinarium in the world!

In Dolphin Discovery we believe that swimming with dolphins is the experience of a lifetime. From this premise, we have confirmed the importance of sealing with our guarantee your swim-with-dolphins program to make it an unforgettable experience even before you arrive to the location.
We know that there are natural and external factors, as indicated below, that cannot be controlled. Due to this, we will work to avoid or compensate any issue that could affect or cancel your program. Through Dolphin Discovery Guarantee, we commit ourselves with you to make everything within our reach to make this experience better than you ever imagined.

What does Dolphin Discovery Guarantee offers?

During your reservation

* Even though our spaces are limited and highly demanded, you will have your place in your swim-with-dolphins program from the moment you buy through our website www.dolphindiscovery.com or call center.
* We have in our website Hacker Safe, Thawte & AMIPCI because we know the importance of your card security and your information confidentiality.

Before traveling

* If your cruise ship or airplane trip is cancelled or diverted due to bad weather, we will reschedule the same program in any date through a certificate that will be valid during the next 365 days. The program will be the same you bought, without additional cost due to increasing prices and will be valid during your next vacations in any of our 6 dolphinariums: Isla Mujeres, Cozumel, Puerto Aventuras, Puerto Vallarta, Tortola and Grand Cayman. *

* Programs refunds are transferable.
* If the number of participants decreased, these will stay in stand-by to be used, as in any case there will not be cash refunds.

During your program

“Guaranteed satisfaction during your visit to our dolphinarium”

* If your program is cancelled due to bad weather, heavy rain or strong swell, do not worry! You will be able to repeat the program during the next 7 days without additional cost, or we could offer you a certificate during the next 12 months + 15% discount if you have additional reservations.
* If you consider that the interaction with the dolphin or trainer did not offer you an experience of a lifetime, we will repeat the program without additional cost.

How could I validate my guarantee certificate to have the experience of a lifetime?

1. If the issue takes place before your trip, contact us through our telephone lines and you will have a certificate 24 hours later. *

Toll Free USA 1-866-393-5158
Toll Free Canada 1-866-793-1905
Toll Free Japan 0-800-4422-522192
Toll Free México 01-800-727-5391
Direct Line +52 (998) 193-3360
2. If your experience in the dolphinarium wasn’t fulfilling enough, you will repeat the program without additional cost. IMPORTANT: You must contact the location Manager and fill out a form about the issue and the program will be rescheduled during the same day or the next 7 days.
3. If your experience in the dolphinarium wasn’t fulfilling enough and you wish to have a future certificate, you will fill out a form about the issue and send it at any time, to our email guarantee@dolphindiscovery.com and during the next 24 hours we will send a future certificate.*

Important

* This certificate will only be valid through our Dolphin Discovery Reservation Center to our phone lines and email above mentioned.

Please contact us at any time for comments or complaints through our e-mail guarantee@dolphindiscovery.com.

For all dolphins’ fans!

By Martha Riveroll

Ever since I was a young child, my favorite animal has always been the dolphins. As I grew older and had the chance to adventure and travel, I certainly had in mind to swim with these adorable, intelligent and friendly mammals.

Indeed my dream came true, because I took my holidays to the Caribbean and had to visit beautiful and sunny Cancun. The dolphinarium that I chose was Dolphin Discovery, and the program was called Royal Swim. Wow, one of the best experiences of my life. We were just ten people in the water with our instructor. The names of our dolphins were Ixchel and Alexia

Once in the water, we had the opportunity to kiss the dolphins, hug them and of course they kissed us, first on our cheek, and then on our lips, just to have them so close and to see their eternal smile was amazing. The first part of the program was on a platform and then we swam into the water, and that was when the fun started. They gave us the incredible foot push; this was exhilarating because they pushed me from the bottom of my feet from one side of the water to the other. Here I had the feeling that I was standing out of the water, and going at full speed, my friends and the rest of the participants were all laughing, because I had a funny laugh. Immediately after we had the dorsal tow, which I had to hold their fins and again at full speed they took me from one side to the other. Thirty minutes went by so fast that it seemed like it took only five.

This is something that I will repeat, and my love for them grew even more after I had this once in a life time experience.